
Data Warden
A client portal that doesn't consume Salesforce licenses
- Challenge
- A cybersecurity company needed sales and service in one platform and a digital portal for its clients, without paying an external-user license for every client who logs in.
- Solution
- Sales Cloud and Service Cloud, plus a Digital Experience portal with a custom authentication model designed by DoIT so client access does not consume Salesforce licenses.
- Result
- Clients access the portal securely and the number of portal users can grow without increasing licensing costs. Sales and service work on the same customer information.











