
Kio Networks
Lead to Cash for a data center and IT services leader
- Challenge
- Kio Networks runs two large business lines, Data Center Services (DCS) and IT Services (ITS), and grew in part through acquisitions. It needed one commercial process from lead to invoice, connected to SAP, plus commissions that work across the group's business units.
- Solution
- An end-to-end Lead to Cash process in Salesforce integrated with SAP, the separation of instances for DCS and ITS, a commissions process for the group's business units, and Marketing Cloud campaigns aimed at the oil sector. DoIT works as an extension of Kio's team with 16 dedicated specialists.
- Result
- Salesforce is the commercial backbone of both business lines, with the sales cycle connected to SAP. More than 7 years of continuous partnership and new projects every year.











